HVAC Service Specialist - Dealer Network, Global Manufacturer

Location: Perth, Western Australia
Job Type: Permanent
Salary Attractive Salary Package
Specialization: Agriculture
Sub Specialization: Business Development / Licensing / M&A, Commercial Excellence / Sales Force Excellence
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Contact: Rameet Chowdary
Reference: JO-1805-395310
+612 9431 6522
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Rarely does an opportunity of this nature present itself...

  • Global manufacturer of refrigeration and air-conditioning equipment
  • Fortune 500 entity
  • Market leading HVAC product solutions
  • Strong leadership

POSITION

State Service Executive WA

KEY RESPONSIBILITIES

  • Provide after sales service support to internal functions across the business
  • Actively contribute and participate in product training, review meetings and user group meetings
  • Manage and maintain an Authorised Service Centre network to ensure a timely and effective service & repair of product
  • Negotiate and secure service agreements with current or new service centres
  • Assist with the daily administrative tasks within your branch
  • Ensure customer satisfaction levels are maintained across service centres and network providers state wide
  • Provide sales support to the sales function as and when needed
  • Provide technical support (phone and face to face) to service providers, dealers and network providers when required

RELEVANT EXPERIENCE

  • Trade qualified HVAC Service Technician with all relevant licenses
  • Substantial experience in field based repairs and preventative maintenance
  • Strong communication skills and a customer focus
  • Outstanding relationship building skills
  • Professional work ethic and commercial attitude
  • Sound administrative skills
  • Organised and process driven

This role attracts a competitive salary, company car and bonus component. Please contact Rameet on (02) 9431 6522 for further information or simply follow the prompts to submit your details. We thank you for your interest.