Customer Service - SAP

Location: Sydney, New South Wales
Job Type: Temporary
Salary AU$25 - AU$28 per hour + super + career progression
Specialization: Consumer Goods, Retail & Advertising
Sub Specialization: Customer Service/Call center
Contact: Stuart Alpen
Reference: JO-1809-402497
+612 9431 6518
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The Company
Due to a large project an exciting opportunity has become available to join a well-known market leader in the FMCG industry. This iconic brand is constantly at the front of their field and has been experiencing significant growth. Based in the Homebush area this is a fantastic role for a hands on and process orientated Customer Service Representative with SAP experience. This is a temp role to start immediately for a period of 3-6 months with a possibility to extend.

The Role
Reporting to the Customer Service Manager, this role will see you looking after:

  • Primary point of contact for customers - both internal and external
  • Processing orders and setting up new accounts in SAP
  • Working with the sales team, warehouse and transport providers to ensure all orders are delivered on time and meet expectations
  • Meeting KPIs around calls & response times
  • Handle stock availability and pricing enquirers as required.
  • Troubleshooting any queries

Preferred Experience
The successful candidate will have the below experience and attributes

  • Experience working within the FMCG sector preferred
  • Strong SAP is ideal so you can hit the ground running
  • Exceptional communication and customer service skills
  • The ability to multi-task and prioritise
  • Team player who is committed to their customer service career

If you are available and are looking to start with a great company shortly please apply today. Call Stuart Alpen on 02 9431 6518 if you have any questions.