The Company
My client has been a market leader in the pharmaceutical business for the last 20 years. This fantastic business has built a wonderful internal culture that rewards its staff with flexibility and career progression. Due to growth they have a fantastic role for a hands on and process orientated Customer Service Representative with SAP experience. This is a great permanent opportunity to join a growing business and be part of a supportive Customer Service Team.

The Role
Reporting to the National Customer Service Manager, this role will see you looking after:

• Primary point of contact for customers - both internal and external
• Processing orders and setting up new accounts in SAP
• Working with the sales team, customers and transport providers to ensure all orders are delivered on time and meet expectations
• Meeting KPIs around calls & response times
• Handle stock availability and pricing enquirers as required.
• Troubleshooting any queries

Preferred Experience
The successful candidate will have the below experience and attributes

• Experience working within the FMCG sector preferred
• Strong SAP is ideal so you can hit the ground running
• Exceptional communication and customer service skills
• The ability to multi-task and prioritise
• Team player who is committed to their customer service career

If you are available and are looking to start with a great company please apply today. Call Stuart Alpen on 02 9431 6518 if you have any questions.