Customer Service - SAP

Location: Sydney, New South Wales
Job Type: Permanent
Salary AU$65000 - AU$67000 per annum + super + career progression
Specialization: Consumer Goods, Retail & Advertising
Sub Specialization: Customer Service/Call center
Contact: Stuart Alpen
Reference: JO-1901-410158
+612 9431 6518
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The Company
My client has been a market leader in the pharmaceutical business for the last 20 years. This fantastic business has built a wonderful internal culture that rewards its staff with flexibility and career progression. Due to growth they have a fantastic role for a hands on and process orientated Customer Service Representative with SAP experience. This is a great permanent opportunity to join a growing business and be part of a supportive Customer Service Team.

The Role
Reporting to the National Customer Service Manager, this role will see you looking after:

  • Primary point of contact for customers - both internal and external
  • Processing orders and setting up new accounts in SAP
  • Working with the sales team, customers and transport providers to ensure all orders are delivered on time and meet expectations
  • Meeting KPIs around calls & response times
  • Handle stock availability and pricing enquirers as required.
  • Troubleshooting any queries

Preferred Experience
The successful candidate will have the below experience and attributes

  • Experience working within the FMCG sector preferred
  • Strong SAP is ideal so you can hit the ground running
  • Exceptional communication and customer service skills
  • The ability to multi-task and prioritise
  • Team player who is committed to their customer service career

If you are available and are looking to start with a great company please apply today. Call Stuart Alpen on 02 9431 6518 if you have any questions.