CSR - Technical Support

Location: North Shore, New South Wales
Job Type: Permanent
Salary Career Development and Stability
Specialization: Consumer Goods, Retail & Advertising
Sub Specialization: Customer Service/Call center
Contact: Aiden Szot
Reference: JO-1910-427276
+612 9431 6519
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The Company
My client is a new player in their field and taking on the market with an aggressive and highly successful growth drive. With supportive management & quality training they continuously progress and promote their staff and due to this continued growth and expansion they are currently in the market for an experienced and motivated candidate to join their Operations Team as Technical Product Support Representative.

The Role
Reporting to the Operations Manager, your responsibilities will be to:

  • Primary point of contact for customers - both internal and external for technical product support and queries
  • Deliver high standard service and support on company products
  • Provide accurate product knowledge/pricing inquiries and stock availability
  • Provide support where necessary to the field sales representatives
  • Handle stock availability and pricing enquirers as required.

Preferred Experience
The successful candidate will have the below experience and attributes:

  • Technical product advise experience - Electronics/Equipment/Trade etc.
  • Experience working in a products based/consumer goods environment
  • Exceptional communication and customer service skills
  • The ability to multi-task and prioritise
  • Team player who is committed to their customer service career

If you have the above experience and are looking to secure a position please apply today. For any questions please call Aiden Szot on 0422 927 603